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  • social media job opening

    Public and Large Enterprise Vertical Social Media and Community Consultant



    Social Media vertical program strategist responsible for developing and implementing cutting-edge social media strategy to build Dell’s Public and Large Enterprise presence within vertical markets such as education, healthcare, retail and government. Strategy will include but not limited by: competitive analysis, identification of appropriate channels, content strategy, key performance indicators and measurements.

    IT solutions and services across various social media sites such as Twitter, LinkedIn and Facebook as well as Dell communities and blogs.

    This position will work closely with globally distributed cross-functional teams (content, communications, lead generation, product group, strategy, online marketing) as well as with 3rd party agencies to develop and maintain digital strategies that yield maximum customer satisfaction and ROI.


    Develop, track and maintain a social media strategy to drive traffic, engagement, and Dell point of view

    Identify influencers in the different vertical markets

    Determine which new social media channels we should implement and how best to launch (ensuring that there is a content plan)

    Provide reporting back to subject matter experts on their social media success and areas for improvement

    Drive and present key metrics such as traffic, engagement and lead generation

    Engage with social media as the voice of Dell and mobilize other Dell advocates to do the same

    Stay current with social media trends and incorporate as appropriate to improve the customer experience

    Investigate and implement new technologies, services and capabilities and/or vendor solutions that enhance social media efforts

    Manage communities on Dell’s site as well as those sponsored by Dell



    5+ Years of Internet related experience

    Passion for social media and the internet. Proven track record in social media, evangelizing on behalf of a large organization

    Ability to see the big picture as well as implement tactics

    Extreme familiarity with online social networking, the blogosphere, search tools and general Web 2.0 (Facebook, Twitter, YouTube, Wikipedia, Digg, Etc)

    Excellent writing and interpersonal communication skills

    Project management experience and the ability to multitask and self-manage in a fun, fast-pasted and creative environment

    Innovative, Detail Oriented and Organized

    Confident and Quick Learner

    Proactive; Take Direction And Run

    Education College degree, MBA preferred

    Dell offers:

    -Opportunity to work with a strong brand at one of the world’s largest IT solutions providers
    -Dynamic, challenging, international work environment
    -A team with a high level of energy, integrity and motivation to win
    -Exciting internal career opportunities
    -A commitment to diversity and inclusion
    -Competitive compensation including bonus plans & a great benefit package
    -An individual professional development plan

    About Dell Inc.:

    Want to work in an environment where each day is focused on delivering solutions that make a real difference in people’s lives?
    Where teams are constantly curious, and different perspectives and experiences are valued?

    At Dell, we believe technology is essential for human success and that it should be accessible to everyone. We are constantly evolving
    to better serve our customers, seize new opportunities and drive growth. Together we can change the world. Come join u


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